Frequently Asked Questions
Payment for all services rendered is due at the time of the appointment.
Serenity Dental accepts the following Bermuda Dental Insurance plans:
We will submit your insurance claims for you, and you will only be required to make your co-payment at
the time of your visit.
No insurance? No problem! Serenity Dental is committed to providing excellent dental care for our
entire community. We can work with you and provide payment plan options when needed.
Serenity Dental is not a walk in clinic. We provide services via appointments so that we can give you the personal attention and comprehensive care that you deserve. We do understand that emergencies do
happen from time to time and will try our best to care for you when we can. Please be aware that as a walk in emergency patient you are not guaranteed an appointment and will have to wait. We strive to respect the time of all of our patients. We encourage every patient to receive a comprehensive exam so that we can plan for all required dental needs via appointments.
When you make an appointment, please confirm your attendance with 48hrs notice. Failure to attend a confirmed appointment prevents us from providing all of our patients with needed care. Please call 48 hours in advance to reschedule an appointment. A fee will be charged for missed appointments.
Car parking is available for our patients here at Serenity Dental. We kindly ask that if you ride a bike, to please use the street parking right outside the office as our space for cars is limited.